Ombudsman To Review State Pension Age Complaints


The Parliamentary and Health Services Ombudsman (PHSO) has selected six complaints about the state pension age increase that will act as lead cases to set a precedent for thousands of others.

The cases were brought to the Independent Case Examiner (ICE) by women unhappy about the recent increase to their state pension age. They are representative of thousands of grievances made about this issue to date.

Frances Martin and Rosina Pain-Tolin, two of the claimants that have been selected by the Ombudsman, made their initial complaints to the DWP two and a half years ago.

Ms Martin and Ms Pain-Tolin are members of BackTo60, a group that has been campaigning against inadequate communication of changes to the state pension age alongside the Women Against State Pension Inequality (Waspi) group.

Both groups claim the hike of the state pension age for women to 65 – the same as men’s – was implemented unfairly, with little or no personal notice, despite its inclusion in the 1995 Conservative government’s Pension Act.

The groups also claim the changes were implemented faster than promised with the 2011 Pension Act and had left women with no time to make alternative plans, leading to devastating consequences.

BackTo60 has been granted an oral hearing at the High Court regarding this matter, as they seek to lodge a judicial review claim.

Ms Martin and Ms Pain-Tolin said an investigation by the PHSO would “set a precedent for the similar personal complaints that will eventually reach this stage”.

We know this affects many of our clients and will provide an update when further information is available.

If you would like to contact us, please click here: contact us >>

Written by Colin Caulfield | Director

Colin is a Chartered Financial Planner & Pension Adviser Of the Year Read more >>

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